Contact

We read every email.

One inbox. No support tickets. No chatbots. If you have a question, email us and a human responds.

Get in touch

General & support

hello@knack.build

For everything — setup help, billing questions, feedback, or just to say you're building something interesting.

  • MCP setup and connection issues
  • Skill questions and methodology
  • Billing and account changes
  • Feature requests and feedback

Business & legal

Viral Ventures LLC

For partnership inquiries, legal correspondence, or business development. Same inbox — just flag your subject line.

  • Partnership and integration inquiries
  • Legal and compliance correspondence
  • Press and media inquiries
  • Enterprise and custom arrangements
✦

Response time

We typically respond within one business day. For billing issues that need immediate attention, include "BILLING" in your subject line and we'll prioritize.

Company information

Registered details

Legal entity Viral Ventures LLC
Trade name Knack LLC
State of registration New Mexico, USA
Product Knack — subscription MCP server (knack.build)
General contact hello@knack.build
Billing support hello@knack.build (subject: BILLING)